There is a new shift in the way of thinking . Most mangers, operations, focus on the revenue .
Mangers hammer there teams daily with the old Adages save money, save costs, make more money, save, save, sell , sell & grab every cent you can from the guests .
But what managers and operators forgot, that the guests are here for experience. To have fun, to create memories, to create moments of love , to create a picture of some thing that will not be forgotten.
In the new paradigm shift, hotels will only be successful If they focus on one thing.
If you build a guest experience the revenues will come. Stop the Neanderthal thinking ! Focus on guest experience drive change create memorable experiences and customize those experiences to each guest when possible .
The Time is Now to transform your business with Touch Hospitality