• Jenny Tong

Find Your New Normal & Drive Revenue Through Guest Experience

There is a new shift in the way of thinking . Most mangers, operations, focus on the revenue .

Mangers hammer there teams daily with the old Adages save money, save costs, make more money, save, save, sell , sell & grab every cent you can from the guests .

But what managers and operators forgot, that the guests are here for experience. To have fun, to create memories, to create moments of love , to create a picture of some thing that will not be forgotten.

In the new paradigm shift, hotels will only be successful If they focus on one thing.

If you build a guest experience the revenues will come. Stop the Neanderthal thinking ! Focus on guest experience drive change create memorable experiences and customize those experiences to each guest when possible .

The Time is Now to transform your business with Touch Hospitality

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